Terms of Service

Last Updated: January 15, 2025

Welcome to RocketBooks. These Terms of Service ("Terms") govern your access to and use of the RocketBooks AI-powered bookkeeping service ("Service"), operated by RocketBooks ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE. If you do not agree to these Terms, you may not access or use the Service.

Important Notice: These Terms contain an arbitration clause and class action waiver that affect your legal rights. Please review Section 15 carefully.

1 Acceptance of Terms

By creating an account, accessing, or using the Service, you represent that:

  • You are at least 18 years old and have the legal capacity to enter into a binding contract
  • You have the authority to bind your business to these Terms if using the Service on behalf of a business entity
  • All information you provide is accurate, current, and complete
  • You will comply with all applicable laws and regulations

2 Description of Service

RocketBooks provides AI-powered bookkeeping services, including but not limited to:

  • Automated transaction categorization and reconciliation
  • Financial reporting and insights
  • Tax estimates and compliance assistance
  • Receipt management and expense tracking
  • Invoice management and payment tracking
  • Multi-entity support and accountant collaboration

Important Limitations:

RocketBooks provides bookkeeping services and tools but does not provide tax advice, legal advice, or CPA services. We are not a substitute for a licensed CPA or tax attorney. You should consult with qualified professionals for tax filing, legal matters, and financial advice specific to your situation.

3 Account Registration and Security

To use the Service, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your password and account credentials
  • Promptly notify us of any unauthorized access or security breach
  • Accept responsibility for all activities under your account
  • Not share your account credentials with others

We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk.

4 Subscription Plans and Billing

Subscription Plans

RocketBooks offers various subscription plans with different features and pricing. Current plans and pricing are available at rocketbooks.ai/pricing.

Billing

  • Subscriptions are billed monthly or annually in advance
  • Payment is due immediately upon subscription or renewal
  • You authorize us to charge your payment method for all fees
  • Failed payments may result in service suspension or termination
  • All fees are non-refundable except as required by law

Price Changes

We reserve the right to modify pricing with 30 days' notice. Continued use of the Service after price changes constitutes acceptance of the new pricing.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellations are effective at the end of the current billing period. No refunds will be provided for partial months or unused portions of annual subscriptions.

5 User Responsibilities and Conduct

You agree NOT to:

  • Use the Service for illegal purposes or in violation of any laws
  • Upload false, inaccurate, or fraudulent financial information
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Use automated tools to access the Service (scraping, bots, etc.)
  • Share or resell access to the Service
  • Use the Service to compete with or harm RocketBooks

6 Data and Privacy

Your use of the Service is also governed by our Privacy Policy, available at rocketbooks.ai/privacy-policy. By using the Service, you consent to our collection, use, and disclosure of your information as described in the Privacy Policy.

You retain ownership of your financial data. You grant us a limited license to access, process, and store your data solely to provide the Service. We will not sell your data to third parties.

7 Intellectual Property Rights

The Service, including all software, algorithms, text, graphics, logos, and other content, is owned by RocketBooks and protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your business bookkeeping purposes. This license does not include any right to:

  • Reproduce, modify, or create derivative works
  • Distribute, sell, or sublicense the Service
  • Use the Service to develop competing products

8 AI and Machine Learning

Our Service uses artificial intelligence and machine learning to automate bookkeeping tasks. You acknowledge and agree that:

  • AI systems may occasionally make errors or require human verification
  • You are responsible for reviewing AI-generated categorizations and reports
  • We may use your data (anonymized and aggregated) to improve our AI models
  • Final responsibility for financial accuracy rests with you

While we strive for high accuracy, AI-powered bookkeeping is not infallible. We recommend periodic review of your books and consultation with a CPA for important financial decisions.

9 Third-Party Integrations

The Service integrates with third-party services (banks, payment processors, etc.). You acknowledge that:

  • Third-party integrations are subject to their own terms and conditions
  • We are not responsible for third-party service availability or functionality
  • Integration disruptions may affect Service functionality
  • You grant us permission to access integrated accounts on your behalf

10 Service Availability and Modifications

We strive to maintain Service availability but do not guarantee uninterrupted access. We reserve the right to:

  • Modify, suspend, or discontinue the Service (or any part) at any time
  • Perform scheduled maintenance with minimal notice
  • Update features, functionality, and pricing
  • Impose usage limits or restrictions

We will make reasonable efforts to notify you of significant changes, but are not obligated to do so.

11 Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be error-free, secure, or uninterrupted
  • Results from the Service will be accurate or reliable
  • The Service will meet your specific requirements
  • Data loss will not occur

12 Limitation of Liability

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROCKETBOOKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

This limitation applies even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

13 Indemnification

You agree to indemnify, defend, and hold harmless RocketBooks, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any laws or regulations
  • Your violation of third-party rights
  • Any inaccurate or fraudulent information you provide

14 Termination

Termination by You

You may terminate your account at any time by canceling your subscription through your account settings or contacting support. Upon cancellation, your access will continue until the end of your billing period.

Termination by Us

We may suspend or terminate your account immediately if:

  • You violate these Terms
  • Your payment fails or account is past due
  • We suspect fraudulent, abusive, or illegal activity
  • Continued use poses a security or legal risk

Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will retain your data according to our data retention policy and legal requirements. You may export your data within 30 days of termination, after which we may delete it.

15 Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Informal Resolution

Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally.

Binding Arbitration

If informal resolution fails, any dispute shall be resolved by binding arbitration under the American Arbitration Association (AAA) rules. The arbitration will be conducted in English, and the arbitrator's decision is final and binding.

Class Action Waiver

YOU AND ROCKETBOOKS AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.

Exceptions

Either party may seek injunctive relief in court to protect intellectual property rights. Small claims court claims are also exempt from arbitration.

16 Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions.

Any legal action not subject to arbitration must be brought exclusively in the state or federal courts located in Delaware, and you consent to the jurisdiction of those courts.

17 General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RocketBooks regarding the Service.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.

Force Majeure

We are not liable for delays or failures in performance due to causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet disruptions.

Notices

We may provide notices to you via email, in-app notifications, or by posting on our website. Notices are effective upon sending.

Questions About These Terms?

If you have questions about these Terms of Service, please contact us:

By using RocketBooks, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.